Services

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

It is a requirement from your health insurance plan for you to get approval before they will cover the cost of a specific medication. It’s a way for them to manage costs and ensure appropriate use of certain drugs.

Insurance companies often require a PA for medications that are particularly expensive, have more affordable alternatives, or could potentially be used for purposes not covered by your plan.

The timeline can vary depending on how quickly your doctor's office responds and the specific policies of your insurance company. We work diligently to accelerate the process by communicating clearly and following up regularly with all parties involved.

Just bring us the prescription that requires authorization. We will handle the coordination with your doctor and insurance plan to gather and submit all the necessary clinical information.
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Reviews

Patient Stories

What our patients say

Neighbors across Brooklyn count on our fast service, clear answers, and friendly care.

I have been using Careway for a long time and I am always treated with respect when I walk in.

S
Sandria

The best pharmacy I have worked with. Delivery is prompt and it is easy to reach a real person on the phone.

R
Rachel

Excellent service. The pharmacists are attentive and the delivery updates are helpful. Drivers are always polite.

J
Jamillah

This place is great. They treat you like a person, not a number. Customer care is outstanding.

S
Shane