Services

When your insurance plan denies coverage for a needed medication until more information is provided, it can be frustrating and confusing. At Careway Pharmacy, we understand the process and are here to manage the paperwork and phone calls for you, so you can get the medicine you need without delay.

How We Streamline the Process

Prompt Initiation: We immediately contact your doctor's office to begin the required paperwork as soon as we receive the rejection notice.
Direct Communication: Our team acts as the bridge between your doctor and your insurance plan, ensuring all communication is clear and timely.
Thorough Follow Up: We consistently track the status of the request and follow up with your insurance provider to prevent unnecessary delays.
Clear Updates for You: We believe in keeping you informed. You will always know the status of your authorization request when you check in with us.

Your Local Partner in Healthcare

Navigating insurance requirements is one of the biggest headaches in healthcare. As your neighborhood pharmacy, we take on that burden for you. Our experienced team is skilled at handling these requests, saving you time and ensuring your treatment stays on track.

Get the Help You Need

If you've been told your prescription needs a prior authorization, don't worry. Bring your prescription to us or call (718) 483-8743, and we will handle the rest.

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

It is a requirement from your health insurance plan for you to get approval before they will cover the cost of a specific medication. It’s a way for them to manage costs and ensure appropriate use of certain drugs.

Insurance companies often require a PA for medications that are particularly expensive, have more affordable alternatives, or could potentially be used for purposes not covered by your plan.

The timeline can vary depending on how quickly your doctor's office responds and the specific policies of your insurance company. We work diligently to accelerate the process by communicating clearly and following up regularly with all parties involved.

Just bring us the prescription that requires authorization. We will handle the coordination with your doctor and insurance plan to gather and submit all the necessary clinical information.

Insurance companies often require a PA for medications that are particularly expensive, have more affordable alternatives, or could potentially be used for purposes not covered by your plan.

Just bring us the prescription that requires authorization. We will handle the coordination with your doctor and insurance plan to gather and submit all the necessary clinical information.

Request A Callback

Have a question or need assistance? Request a callback and a friendly team member will reach out as soon as possible.

Reviews

Patient Stories

What our patients say

Neighbors across Brooklyn count on our fast service, clear answers, and friendly care.

I have been using Careway for a long time and I am always treated with respect when I walk in.

Sandria

The best pharmacy I have worked with. Delivery is prompt and it is easy to reach a real person on the phone.

Rachel

Excellent service. The pharmacists are attentive and the delivery updates are helpful. Drivers are always polite.

Jamillah

This place is great. They treat you like a person, not a number. Customer care is outstanding.

Shane

Services

Prior Authorization Assistance in Flatbush